- Items are shipped from China using Airmail, reach most of the countries within 15 to 39 business days.
- Delivery time depends on destination and other factors, it may takes up to 60 business days.
- Extra Remote surcharge for some address is needed if the parcel is sent by express such as DHL,Fedex or UPS etc. We will let you know if another payment is needed or not before shipment.
- If you have not received your shipment within 60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction.
- Buyer is responsible for the taxes charged by his/her country. If you need any document or invoice to clearance, please contact to us any time.
- You have 7 days to contact us and 60 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
- All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
- We will bear all the shipping cost if the product(s) is (are) not as advertised.
- All products have been checked and packaged in good condition before dispatch.
- In case the item is defective, please inform us within 30 days of receipt, we will replace a new one. No Refunds are offered.
- Buyers have to pay for the return cost and we will pay the cost for resend.
- We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.
It is impossible to address issues if we do not know about them!Very Important
1. If you are satisfied with our items and our service, please take a minute to leave us a positive feedback with 5 stars.
2. When you have any problem, please do not hesitate to contact us to get a solution. We must try our best to help you.
Anonymous –
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